ClawBox
ClawBox
Mailbox Internet Limited
Last updated: 16 April 2026
ClawBox provides direct, unfiltered access to autonomous AI Agents. Unlike standard consumer AI services (such as ChatGPT or Claude.ai), this platform does not apply safety filters, content moderation, or “human-in-the-loop” oversight to your Agent’s activities.
By using this Service, you acknowledge that:
AUTONOMY: Your Agent can take real-world actions — including sending messages via your linked accounts, executing code, interacting with financial APIs, and connecting to external services — that may be difficult or impossible to reverse.
UNFILTERED OUTPUTS: The Agent may produce content that is inaccurate, offensive, misleading, or legally non-compliant. There is no automatic filtering between you and the Agent.
USER-LED RISK: You are choosing to use a specialist technical tool without pre-configured safety guardrails. You accept responsibility for the Instructions you provide and for implementing your own safeguards proportionate to your use case.
STRONG RECOMMENDATION: Do not connect this Service to sensitive External Systems (such as bank accounts, investment platforms, or critical databases) unless you fully understand the risks of AI hallucination and autonomous error. For any Agent activity involving financial assets, sensitive personal data, or irreversible actions, you should implement human-in-the-loop approval processes.
These Terms and Conditions (“Terms”) govern your use of the ClawBox managed AI gateway service (“the Service”) provided by Mailbox Internet Limited, a company registered in England and Wales (“we”, “us”, “the Company”). By creating an account or using the Service, you agree to be bound by these Terms in full.
1.1. “Container” means a dedicated OpenClaw AI gateway instance provisioned and managed by us on your behalf, accessible via a web proxy interface and optional integration with your existing third-party messaging accounts.
1.2. “API Key” means any third-party API credential (including but not limited to OpenAI, Anthropic, Google, Mistral, and xAI keys) that you deploy into your Container.
1.3. “Agent” means any AI model, assistant, or automated process operating within your Container.
1.4. “External System” means any third-party platform, service, API, or system to which your Container connects or has been granted access, including but not limited to email services, messaging platforms (such as WhatsApp and Telegram), financial or investment platforms, image generation services, web services, databases, and any other networked resource.
1.5. “Instructions” means any prompts, commands, configurations, tool permissions, or directives provided by you (or on your behalf) to an Agent operating within your Container.
2.1. The Service provides you with a managed, containerised AI gateway capable of executing tasks autonomously, including but not limited to running code, accessing the internet, sending messages, interacting with APIs, and connecting to External Systems. You acknowledge that this is a specialist technical tool provided without pre-configured safety guardrails.
2.2. You acknowledge that AI Agents are powerful tools that can take real-world actions with real-world consequences, including actions that may be difficult or impossible to reverse.
2.3. Statutory Rights: Nothing in these Terms affects your legal rights under the Consumer Rights Act 2015. The Service will be provided with reasonable care and skill. However, you acknowledge that the autonomous behaviour of the Agent is determined by your Instructions and the third-party AI models you choose to use, not by us.
2.4. We are responsible for the security and functionality of the Container infrastructure itself. We do not monitor your specific Agent’s outputs, but we implement system-level protections to prevent infrastructure abuse.
3.1. You are responsible for the Instructions you provide to your Agent and for the consequences of those Instructions, including all actions taken by any Agent operating within your Container, whether or not those actions were specifically intended or anticipated by you. However, where actions are caused directly by a defect in our infrastructure rather than by your Instructions, our liability is governed by Section 7.
3.2. You must carefully consider the risks before:
3.3. You acknowledge that AI Agents may interpret Instructions in unexpected ways, may produce inaccurate or misleading output, and may take actions beyond those you specifically intended. It is your responsibility to:
3.4. You must ensure that all Instructions you provide, and all uses to which you put the Service, are lawful under the laws of England and Wales and any other jurisdiction applicable to you or to the External Systems your Agent accesses.
3.5. Without limiting the generality of the above, you must not use the Service to:
3.6. You are responsible for the security of your account credentials, API Keys, and any credentials stored within your Container. You must notify us immediately if you become aware of any unauthorised use of your account.
4.1. Any API Keys you deploy into your Container remain your property and your responsibility. We store them securely using encryption at rest, but you acknowledge that they are necessarily decrypted in memory during use by your Agent.
4.2. Messaging Integration: If you choose to connect your WhatsApp, Telegram, or other messaging accounts to the Service, you do so using your own existing credentials. We do not provide phone numbers or messaging accounts. You remain responsible for complying with the terms and conditions of those platforms and for any communications sent by your Agent via those accounts.
4.3. Your use of third-party services via API Keys is subject to the terms and conditions of those third-party providers. It is your responsibility to ensure that your use of such services through the Service complies with those terms.
4.4. We are not responsible for any charges, liabilities, or consequences arising from your Agent’s use of third-party APIs, including but not limited to excessive API consumption, rate limit violations, account suspension by the third-party provider, or actions taken using those APIs.
5.1. The Service is provided subject to fair and reasonable use. You must not use your Container in a manner that:
5.2. We reserve the right to define specific usage limits and to update them from time to time. Where practicable, we will notify you before any new limits take effect.
5.3. If your usage significantly exceeds fair use levels, we will make reasonable efforts to contact you before taking action. However, we reserve the right to throttle, suspend, or restrict your Container without prior notice where your usage poses an immediate risk to the platform or to other users.
6.1. 14-Day Cooling-Off Period: Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your subscription within 14 days of signing up. However, if you provision a Container and deploy an API Key within this period, you explicitly request that the service begins immediately and acknowledge that your refund will be reduced by the value of the service already provided up to the point of cancellation.
6.2. Renewal Reminders: For any subscription with a billing period longer than one month, we will send you a reminder notice at least 7 days before your subscription automatically renews.
6.3. You may cancel your subscription at any time by contacting us or using the cancellation function in your account. Cancellation will take effect at the end of your current billing period.
6.4. If you do not agree with any material changes to these Terms (see Section 12), you may cancel your subscription immediately without penalty.
7.1. We may suspend or terminate your access to the Service, in whole or in part, immediately and without prior notice if:
7.2. Where reasonably practicable and where we are not prevented from doing so by law, we will provide you with notice and an explanation of the reasons for suspension or termination.
7.3. Upon termination, your Container will be decommissioned and its contents (including any data, configurations, and workspace files) will be permanently deleted within 30 days. It is your responsibility to export or back up any data you wish to retain before termination takes effect.
8.1. Subject to Section 8.4, and to the extent permitted by the Consumer Rights Act 2015, we shall not be liable for:
8.2. Liability Cap: Our total aggregate liability to you in respect of any and all claims arising out of or in connection with these Terms or the Service shall not exceed the higher of: (a) the total fees paid by you to us in the 12 months immediately preceding the event giving rise to the claim, or (b) two hundred and fifty pounds (GBP 250).
8.3. Nothing in these Terms excludes or limits our liability for:
8.4. Where losses are caused directly by a defect in our infrastructure (rather than by your Instructions or by the behaviour of a third-party AI model), our liability shall be assessed in accordance with your statutory rights under the Consumer Rights Act 2015.
9.1. You agree to be responsible for any costs or losses we incur as a direct result of:
9.2. This responsibility does not extend to losses caused by our own negligence or by defects in our infrastructure.
10.1. We process personal data in accordance with our Privacy Policy and applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
10.2. You acknowledge that data processed within your Container (including prompts, Agent outputs, and workspace files) is stored on our infrastructure. We take reasonable technical and organisational measures to protect this data.
10.3. Where you use the Service to process personal data of third parties, you are the data controller for that data and we act as a data processor on your behalf. Processing is subject to our Data Processing Addendum, which is incorporated into these Terms by reference and available upon request.
10.4. You are responsible for ensuring that you have an appropriate legal basis for any personal data you process through the Service and that you comply with all applicable data protection obligations.
11.1. We retain all rights in and to the Service, its infrastructure, software, and associated documentation. These Terms do not grant you any rights in our intellectual property except the limited right to use the Service in accordance with these Terms.
11.2. You retain ownership of any content you create using the Service, subject to any rights of third parties and the terms of any third-party AI providers whose models you use.
12.1. We may update these Terms from time to time. Where we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect.
12.2. If you do not agree to the revised Terms, you may cancel your subscription immediately without penalty before the changes take effect.
12.3. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.
13.1. These Terms constitute the entire agreement between you and us in relation to the Service and supersede all prior agreements, representations, and understandings.
13.2. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13.3. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or of our right to enforce it at a later time.
13.4. These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13.5. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time.
For questions about these Terms, or to report a concern:
Mailbox Internet Limited
Email: support@clawbox.uk
By creating an account or using the ClawBox service, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.